Accountability is one of the core pillars of goodness in leadership. Goodness is when people thrive together, in a culture of encouragement, accountability, and positive teamwork. Accountability is not just about taking responsibility for your own work, but also inspiring others to meet high standards and deliver results that align with your values. That’s why I’m particularly excited about our upcoming Good Leadership Breakfast on October 25 in Minneapolis, where we will have the privilege of hearing from Craig Warren, CEO of Washburn Center for Children.
Washburn Center for Children provides affordable, accessible, and culturally responsive mental health care to over 4,200 children annually in the Twin Cities, serving as a crucial safety net for families. With over 141 years of community-based service, their mission is sustained by generous donors and a commitment to staff development and long-term impact.
Quiet, Intensely Focused Role Model
As I was getting to know Craig, I was struck by his strong presence and deeply thoughtful approach. He’s quick to point out how his background in the United States Army shaped his approach to leadership. Since then, he’s held important roles at Best Buy, Rockwell Automation, and the Minnesota Children’s Museum, before his current role as the CEO of Washburn Center for Children.
When Craig became the CEO in 2022, he stepped into an organization with a 72-year legacy, becoming its first BIPOC leader (Black, Indigenous, and People of Color). Stakeholders point out how he’s become a stellar role model for how Washburn’s services are culturally responsive and meet the needs of the children and families within their care. Today, more than 55% of those served by Washburn Center identify as BIPOC, and Craig’s leadership has ensured their voices are heard in how the care is delivered.
Tackling Crisis with Accountability
In his own words, “Our community’s children and teens are in deep emotional crisis. And we are just seeing the tip of the iceberg.” Craig is not one to shy away from this reality, nor does he allow it to become a burden that paralyzes the work of his team. Instead, he holds himself, and his organization, accountable for driving forward the solutions these children need, rooted in equity and sustainable impact.
Craig’s success at Washburn is a direct result of building a culture of accountability across his team—where every staff member takes personal ownership of their role in healing the children and families they serve. It’s hard work that requires a growth mindset, so accountability is not a punitive concept but rather a key element of building trust, continuous improvement, and growing together for the betterment of the community.
Join the Conversation
You won’t want to miss Craig Warren on the stage on October 25. Reserve your spot today here.